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Are you backing up your Outlook email?

Posted on: April 3rd, 2010 by under Software | No Comments

Outlook backup tool

Unless you are using a Microsoft Exchange Server e-mail account or an HTTP account, such as Hotmail or Gmail, all of your Outlook data (messages, contacts, appointments) is stored in a Personal Folders file (.pst).

By default, this file is stored in a not-so-easy-to-find folder on your computer’s C: drive.  Even if you are conscientious about backing up your My Documents folder or your Quicken/Quickbooks data, your email data is not included.

Most Outlook users I come across with a pop3 email account have absolutely no backup of their email and don’t even realize it.  Can you picture suffering a hard drive crash and losing the last 5 years or more of email messages and all your contacts?

No, you don’t want to picture that.  Fortunately, there is a simple solution that won’t cost you a dime. Microsoft has a free downloadable utility called the PST backup tool.

You can download the tool HERE.

Instructions on using the tool can be found HERE.

PLEASE, take a few minutes to do this. Remember to save the backup to a server, external hard drive, USB thumb drive, or anything other than your local C: drive.

I hope you never experience a disk crash (I have), but if you do, I’m sure you’ll be thanking me.

Great Windows 7 Feature: Problem Steps Recorder

Posted on: March 8th, 2010 by under Operating Systems | No Comments

Windows 7 logo

If your Windows 7 computer is acting up and you can’t determine why, you can easily record everything that you do leading to the problem.

When any program starts misbehaving under Windows 7 then simply click Start, type PSR and press Enter, then click Start Record. You can then work through whatever you’re doing that causes the problem and the Problem Steps Recorder will record every click and keystroke, take screen shots, and package everything up into a single zipped MHTML file that can be emailed to a support technician. The technician will be able to see exactly what your are doing that leads up to the problem. This will make the technician’s job much easier, save precious time and most likely save you money, too!

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